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Chapter 14 of 14
Chapter Summary

Corporate Communication and Public Relations

CBSE · Class 12 · Home Science

Summary of Corporate Communication and Public Relations for CBSE Class 12 Home Science. Key concepts, important points, and chapter overview.

5 concepts

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An infographic illustrating how corporate communication shapes the perception of various stakeholders (public, employees, investors, competitors) and its impact on an organization's success and reputa
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Overview

Corporate communication and public relations (PR) are vital management tools that help organizations manage their reputation, build relationships with stakeholders, and communicate effectively both internally and externally. In today's information-driven society, how an organization communicates det

Key Concepts

The set of activities involved

The set of activities involved in managing and orchestrating all internal and external communications designed to create favorable starting points. It

Both an art and a science

Both an art and a science that involves establishing bonds of relationships between organizations and the public through deliberate, planned, and sust

Communication that takes place between

Communication that takes place between and among employers and employees within an organization, flowing in vertical, horizontal, and diagonal directi

Communication between organization members and

Communication between organization members and the outside world, including government, customers, dealers, media, and the general public.

Arthur W

Arthur W. Page's principles: Tell the truth, Prove it with action, Listen to the customer, Manage for tomorrow, Conduct PR as if the whole company dep

Learning Objectives

  • Understand the meaning, significance and scope of Corporate Communication and Public Relations
  • Comprehend functions of and skills required for corporate communication and public relations
  • Understand areas and principles of PR activities
  • Learn about internal and external communication processes
  • Explore the role of technology in modern communication

Frequently Asked Questions

What are the important topics in Corporate Communication and Public Relations for CBSE Class 12 Home Science?
Corporate Communication and Public Relations covers several key topics that are frequently asked in CBSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Corporate Communication and Public Relations — CBSE Class 12 Home Science?
Start by understanding all key concepts. Practise previous year questions from this chapter. Revise formulas and definitions regularly. Use flashcards for quick revision before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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