Corporate Communication and Public Relations
CBSE · Class 12 · Home Science
Summary of Corporate Communication and Public Relations for CBSE Class 12 Home Science. Key concepts, important points, and chapter overview.
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Corporate communication and public relations (PR) are vital management tools that help organizations manage their reputation, build relationships with stakeholders, and communicate effectively both internally and externally. In today's information-driven society, how an organization communicates det
Key Concepts
The set of activities involved
The set of activities involved in managing and orchestrating all internal and external communications designed to create favorable starting points. It
Both an art and a science
Both an art and a science that involves establishing bonds of relationships between organizations and the public through deliberate, planned, and sust
Communication that takes place between
Communication that takes place between and among employers and employees within an organization, flowing in vertical, horizontal, and diagonal directi
Communication between organization members and
Communication between organization members and the outside world, including government, customers, dealers, media, and the general public.
Arthur W
Arthur W. Page's principles: Tell the truth, Prove it with action, Listen to the customer, Manage for tomorrow, Conduct PR as if the whole company dep
Learning Objectives
- Understand the meaning, significance and scope of Corporate Communication and Public Relations
- Comprehend functions of and skills required for corporate communication and public relations
- Understand areas and principles of PR activities
- Learn about internal and external communication processes
- Explore the role of technology in modern communication
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Sources & Official References
- NCERT Official — ncert.nic.in
- CBSE Academic — cbseacademic.nic.in
- CBSE Official — cbse.gov.in
- National Education Policy 2020 — education.gov.in
Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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