Consumer Awareness

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A consumer is a person or group of people who are the final users of goods or services. Anyone who buys goods and services for his/her use is a consumer. Example: When you buy a pen from a stationery …

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Consumer protection is the protection of consumers against wrong practices of sellers in the market. It is needed because: (1) Many consumers are illiterate and ignorant (2) Consumers are unorganised …

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Four forms of consumer exploitation: (1) Underweight and Under Measurement - goods not weighed correctly (2) High Prices - charging more than MRP (3) Substandard Quality - selling expired medicines, d…

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Food adulteration is the process of lowering the nutritive value of food either by removing a vital component or by adding substances of inferior quality. Examples: (1) Adding water to milk (2) Mixing…

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Consumerism is defined as a social force designed to protect consumer interest in the marketplace by organised consumers' pressure on business. It is a protest of consumers against unfair business pra…

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Six consumer rights: (1) Right to be Informed (2) Right to Choose (3) Right to Seek Redressal (4) Right to Safety (5) Right to be Heard (6) Right to Consumer Education. These rights protect consumers …

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Right to be Informed means consumers have the right to get information about quality, quantity, potency, purity, standard and price of goods. Examples: (1) Action can be taken if expired medicines are…

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COPRA stands for Consumer Protection Act. It was enacted in 1986 and came into force on 1st July 1987. It is one of the most important legal measures for protecting consumer rights. The Act was amende…